Since Opening is 2012 MRL revenue growth has been slow and unpredictable. Although MRL was seeing results the profit margins were low, the owner wanted to develop a more focused approach to acquiring new business. “We needed to setup a good repeatable business process that would take us from the beginning of a project through completion”, said Suzanne Corey.
Additionally new clients were not being developed on a regular basis. Corey said “We have to find a way to bring in new clients to grow the business.”